Note: This research has been conducted by comparing features and integrations from the service companies’ websites, YouTube, and Capterra.

To understand why Septic Management Solutions is one of Tank-Track’s biggest competitors, we need to look at what each platform currently offers. First things first, let’s take a step back and look at each company’s background information.

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One of the biggest differentiators an app can have is the onboarding process. This is essential for most business owners, as you want to utilize a service management platform that handles the tedious work for you.

When it comes to new software, there will always be an onboarding and setup process, and with Tank-Track and Septic Management Solutions, the process is fairly easy.

Tank-Track

Tank-Track has a fairly simple user interface that helps with the setup process. Their team provides training videos and setup support to help make the transition smooth.

Tank-Track also provides a free virtual demo to understand what the app looks like and how it functions. All you need to do is sign up on their website, and they send a demo video to your email inbox.

There is a reason why Tank-Track is such a big name in the wastewater industry. The platform has been around for over a decade, and it has earned its place.

Septic Management Solutions

Septic Management Solutions has a quick and easy sign-up process. All you have to do is provide your company details, and your account is created for you by the development team.

Similar to Tank-Track, Septic Management Solutions provides a range of helpful tutorials to assist your company in the setup process. Our team also provides hands-on support and encourages weekly meetings to help answer questions and provide support until your team fully understands the platform.

With Septic Management Solutions, your team doesn’t need to sit through hours of training modules. The platform is extremely simple to use, and with the available support, your team will be up and running quickly.

Integrations transform your software into a powerhouse to run much more efficiently. Having the option to integrate into various other platforms can speed up your invoicing, your reporting, or your forecasting.

Tank-Track

The team at Tank-Track understand that the wastewater industry requires more than just one platform. The platform has a few integrations that help operate your septic more efficiently.

Septic Management Solutions

With Septic Management Solutions, the platform is built simply. Septic companies don’t want a complicated platform that requires 8 clicks to complete an invoice. The Septic Management Solutions app is built to make your daily tasks quicker to save company time and money.

Other planned features include: Septic Management Solutions

Every software platform should offer exciting features that stand out for your business. Features are a huge part in factoring in which software will work best for your organization. In this section, we will uncover the features that Tank-Track and Septic Management Solutions hold that make the field management process easier for the wastewater industry.

CRM Tool

A CRM tool specific to the wastewater industry allows your organization to stay connected with current homeowners and their associated septic systems. Having a CRM that is dedicated to the wastewater industry allows your organization to better service clients and allows people to request services or change their appointments.

Administrative work takes up a huge portion of the day, and the right workflow can save small amounts of time each day that gradually build up.

For Septic Management Solutions, the platform is “property-centric”, meaning all the service records are tied to the property, and when homeownership changes, those records don’t need to be transferred to a new owner. This also allows businesses to easily pull up reports of past services for real estate agents, new home buyers, insurance companies, municipalities, and more.

Email & SMS Reminders

Email & SMS reminders help keep your customers informed on service dates without making any phone calls. These messages should be customizable and automated so you can provide updates to your clients in seconds.

A stand-out feature of email and SMS texts is that they provide real-time updates on where your technicians are. If the day gets delayed due to an unscheduled pump-out, a quick trip to the disposal station, or unforeseen traffic, your clients should receive updates on where the service technicians are.

Automated emails after the service with the system reports and invoice also free up your admin time and ensure your business doesn’t miss a billing cycle.

Payment Options

Never miss another payment by automating your invoices. Send your invoices securely by email, collect signatures digitally, and stop wasting time hunting down missed payments.

Both providers perform well in this area and ensure your organization stays ahead of collecting payments.

Waste Manifest & Reporting

Create digital waste manifests and report your waste, location, and dates of disposal.

This allows your organization to comply with local municipalities and ensure reporting remains accurate. Monthly reporting enables your company to filter disposal trips, volume dumped, location, truck and technician.

Recurring Services Agreements

Recurring service agreements are sent out on a regular basis to ensure clients are aware of the regular inspections, pump-outs, etc. Service agreements are generated in the app, signed, automatically sent out to your clients with a secure link to sign, and sent back to your business.

This is a stand-out feature from Septic Management Solutions, and is designed to free up your admin workload. The automated recurring service agreements also create a notification when contracts need to be renewed in the admin dashboard.

Pricing is a huge factor in deciding which service management software your company should use.

The way Tank-Track and Septic Management Solutions price their platforms offers different tiers, discounts, and annual options. Let’s take a look.

Tank-Track charges a rate of $149 USD for one truck, and $125 USD for each additional truck, and offers an annual discount.

Septic Management Solutions charges on a “per-group” basis in Canadian dollars. The platform starts at $49 CAD (~$35 USD) per month. Septic Management Solutions also charges an integration fee into QuickBooks Online.

As you can see, both Tank-Track and Septic Management Solutions have lots to offer to help grow your wastewater business.

While both have similar features, Septic Management Solutions’ integrations and future planning seem to be more powerful and geared towards what the wastewater industry actually needs. The property-centric system allows your organization to efficiently assign new owners to properties without transferring service records. Septic Management Solution’s future planning is designed around the requirements of the industry to create the most efficient field service management platform for the wastewater industry.

Overall, Septic Management Solutions is leading the way for technology in the wastewater industry by providing a cost-effective software platform that is curated to what wastewater operators need to help run their business.

If you’d like to try the software management platform, you can book a demo today.

Septic Management Solutions is leading the wastewater industry with technology. For more information on software, contact our team.