For more than 30 years, a plumbing and septic company based in New South Wales, Australia, operated using handwritten service cards, paper property files, and manual scheduling systems. Their system using paper worked, but they were looking for a more automated process and a centralized system to hold and access all their service records. Like … Read more
If you’re still scheduling your septic techs on a whiteboard, a spreadsheet, or just texting them in the morning, you already know the problem. Jobs get double-booked. Techs show up at the wrong address. Customers call the office asking where their guy is, and nobody has a good answer. Scheduling software fixes that. But not … Read more
Most septic companies don’t have a scheduling problem; they have a visibility problem. Because what usually happens is this: Now your office is calling techs nonstop: “Where are you?”“How full is the truck?”“Do you need to dump yet?” That’s not optimal scheduling for septic companies, and costs time and money. 6 Steps To Determining Efficient … Read more